
Healthcare is an ever-evolving service that increasingly relies on connected technology. Creating a safe building is simply not enough anymore, as modern care home design must balance resident safety, independence, communication, operational efficiency and quality of care.
Connected healthcare technology plays an important role in achieving these goals, with new developments improving the service residents receive. Here, we’re going to look at nursing home design essentials and connected care that can greatly improve resident safety in your healthcare facility.
Designing with Resident Safety in Mind
Effective care home design starts with creating environments that reduce risk without compromising resident dignity or independence.
For instance, an initial consideration should be to establish safe layouts and clear navigation. Clutter-free corridors reduce environmental hazards, while signage and ample lighting are also essential basics, especially if your care home caters to residents with varying mobility abilities. It’s important to ensure a resident can identify their own room, the bathroom, etc., so these should be easy to identify. These points all help to create environments that encourage confidence rather than restriction and can improve resident wellbeing.
Across every element of a care home’s physical makeup, visibility for staff is an absolute necessity. Here, technology can help by complementing the physical design, allowing staff to identify risks early and respond quickly.
Improving Communication Across Care Teams
For anyone who has worked in a well-designed care home, you know just how important communication is to it’s success. From efficient resident care to coordinating staff across different areas of the facility, reliable communication makes everything run smoothly and safely.
Communication is also key to prioritising urgent requests and, in turn, improving response times. Having an effective system in place means that issues will be addressed and that residents will receive the attention they require. In short, a dependable communication system is best for everyone.
One piece of technology that improves communication and supports more efficient workflows rather than simply raising alarms, is a Nurse Call System. Available in wired and wireless options, a nurse call system can greatly improve everything from monitoring to record keeping and safety.
Wireless Nurse Call: The Touchsafe Pro Nurse Call System, for example, is a feature-rich, cost-effective solution that ensures residents receive the care they need quickly by prioritising calls. This easy to set up technology is proven to reduce fall risk and noise fatigue, eliminate manual record keeping and provide detailed logs for all residents, with customisable activity reports available for management.
Wired Nurse Call: A wired nurse call system allows residents to quickly alert staff to an issue. Traditional systems in the resident’s room may include call points and pull cords, while bathroom alarms can be activated to call for assistance. View our wired nurse call options here.
Supporting Independence Through Connected Care
In any healthcare facility, balancing monitored resident care with a sense of independence can make resident’s lives feel more normal. Appropriate levels of supervision are absolutely essential, and each resident’s case will differ, but being able to move around the home freely will support the overall wellbeing of residents.
Social interactions are important, whether you organise activities or residents meet each other in the day room. The care home’s design should facilitate such interactions, which reiterates the need for signage, lighting and clear corridors. Reducing unnecessary restrictions is also needed, but to be sure everyone is safe and seen, care home teams are encouraged to use monitoring technologies and Wander Management Systems. These can support resident independence while helping care teams respond when intervention is genuinely required.
Wander Management Systems are mostly reserved for residents at risk of wandering. When in use, the resident will wear a wrist transmitter or tag that allows them to move freely within the care home. When the resident approaches a protected exit, the device will alert staff. These systems also have an ‘access control’ function so that a door will lock when a resident approaches but unlock again when they move away. Furthermore, the systems have an ‘escort’ function so that the device won’t go off when the resident is accompanied by a member of staff.
Creating More Efficient Daily Operations
Alongside improving resident safety, technology offers several major operational benefits for care providers. For instance, connected technology can help:
- Improve task prioritisation
- Support faster decision-making
- Reduce administrative pressures
- Reduce unnecessary journeys for staff
- Improve coordination between care teams
“Connected” is crucial here, as integrating technologies into one connected care environment can make operations run like clockwork. You can reduce time and cost spent on administration, enhance call-logging which safeguards your staff and improve quality of care while always ensuring your residents are safe.
The single greatest benefit is an unseen one, and that is time. With connected technologies, you and your team gain back invaluable time that would have otherwise been spent on manual record keeping, tracking staff and unnecessary check-ins. Adopting modern technologies allows you to better manage your time, all to the benefit of your residents.
Futureproofing Your Care Home
Healthcare technology is always evolving, but that doesn’t mean you can’t prepare for the future now. As resident expectations and care requirements continue to change, it’s important to assess technology that can help you keep up. That can include flexible technology that is beneficial to both your residents and staff and scalable systems that grow alongside your care home.
Acting as an all-in-one-solution, connected care is an investment that supports both your current and future operational needs. A key component of long-term planning, investing in the right technology today can turn your facility into the care home of tomorrow.
Creating a Safer, More Connected Care Home
In today’s world, the care homes leading the way are those that combine thoughtful physical environments with connected healthcare technology. A safer, more connected care home isn’t about replacing caregivers with technology, but about empowering care teams, improving resident wellbeing and enabling more responsive, person-centred care.
To discover healthcare technologies that will improve your care home, visit our Online Shop. To discuss creating a connected care environment, contact SVC Care Communications today on 0818 480 480 and we’ll be happy to offer our expert advice.
Trevor Lucey is SVC’s Managing Director. Having been with the company since its inception in 1994, Trevor worked on installations and project management before he took over as the Managing Director in 2014. Under his management, SVC has seen significant growth, with on-demand, on-budget projects. With extensive knowledge of communications technology for the healthcare sector and unparalleled expertise in system design and implementation, Trevor is our go-to for custom solutions for each client.