SERVICE YOU CAN DEPEND ON
24/7 Technical Support 365 Days A Year
We offer an extensive range of services beginning with the initial consultation through to system design, installation, training, maintenance and support
Looking after our customers is our number one priority, which is why we make it our business to understand your requirements. This understanding, together with our expertise, enables us to provide the best solution for your healthcare facility.
We have a great team of highly skilled technicians who are very experienced in working in live healthcare environments. They carry out each installation or service visit efficiently, professionally, and with respect for those around them.
What We Do
Consultation & Advice
We provide a free consultation service where we assess your requirements, carry out a site survey and advise on the best possible solutions.
Custom System Design
Once we understand your requirements, we will propose a customised solution, based on drawings provided or a site survey.
Installation
We have a nationwide team of highly skilled technicians who are experienced in working in live Nursing Home and Hospital environments.
System Support
We provide professional, dependable 24/7 technical support, 365 days a year including emergency out-of-hours on-site response
Training
Staff and management are provided with training following commissioning of a new system and refresher training is also available at any time.
Service Agreements
We offer a range of options that can be tailored to your requirements including annual maintenance on the system, out-of-hours service and priortised response times.
System Maintenance
We can provide maintenance on most leading brands of Nurse Call System, as long as parts are available to us. If you’re not sure of the name of the system, send us a photo and we will let you know if we can support it or offer another solution.
Upgrades & Extensions
We can extend and upgrade most Nurse Call Systems and also integrate with other systems if required. Contact us with your requirements and we will propose a solution.
Lease Finance
Purchasing a new Nurse Call System is a considerable investment so we offer an easy lease finance option. If you’re interested in the option please let us know and we will send you more information.
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What our Customers Say
Declan Keigher
Head of Procurement
Sonas Nursing Home Group, Athlone, Co.Westmeath.
“In Sonas we have used SVC Care Communications on numerous occasions across most of our Nursing Homes and have always found their quality of work to be of the highest standard. Their work is always undertaken in a timely and prompt manner and their pricing is extremely competitive. I would have no hesitation in recommending them to any potential customers.”
“We used SVC to install our new Nurse Call System in our nursing home which accommodates 50 residents. The benefits are proving very useful and we find that both staff and residents are providing positive feedback. The data check by the patients bed is extremely useful to our Nurses. We have found that SVC have assisted us with any queries we have had as well as keeping a check on us to make sure we are satisfied. We would definitely recommend SVC as their product was as they promised, their service was prompt and professional and they continue to provide support as required”
Joe Butler
Owner
