TOUCHSAFE PRO WIRELESS NURSE CALL SYSTEM
The Smart Choice for Nursing Homes & Care Homes
Touchsafe Pro Nurse Call System changes the link between Resident, Carers and Management.Â
This feature-rich, cost-effective solution ensures that residents receive the care they need quickly by prioritising calls.
Touchsafe Pro is proven to reduce fall risk, reduce noise fatigue, eliminate manual record keeping and provide detailed logs for all residents and patients with customisable activity reports for management.
Designed by Experts, Used by Professionals
Touchsafe Pro Wireless Call System has been developed by Aid Call who have over 40 years of experience providing solutions for Nursing Homes, Care Homes and Hospitals in Ireland and the UK.Â
Aid Call have been our partners in Nurse Call for almost 30 years and SVC have commissioned hundreds of Aid Call Systems throughout Ireland over this time.
Future Proof Solution
Aid Call is the only Wireless Nurse Call Bell System manufacturer that has upgraded from the old technology of a single radio wave transmission system to wireless mesh technology.
This creates a more stable network, delivering a safer, faster, and more dependable call system.
Wireless mesh technology is widely used and trusted for its reliability in the military and other emergency services worldwide.
Proven Technology
Touchsafe Pro is now being used by over 200 healthcare facilities in Ireland and that number is growing steadily.Â
See our testimonials to find out why customers chose us and Touchsafe Pro.
“SVC Care Communications have been a supplier to St. Luke’s Home for many years providing a top class service. The installation of the Touchsafe Pro Nurse Call System and the Wireless Fall Monitors have proved invaluable allowing our staff to be more efficient and giving them more time for our 128 residents.”
Joan Jeffery – Director of Finance & Administration – St. Luke’s Home, Cork
Touchsafe Pro is what we like to call a SMART Nurse Call System, here’s why:
Seamless integration with other systems
Mobility of the system enhances staff performance
Advanced functionality supports key management systems
Reliability ensures that resident care is never compromised
Technology that is unsurpassed by other wireless systems
Why Choose Touchsafe Pro?
- Future proof wireless mesh technology
- Quick installation with minimal disruption
- Highly efficient management system
- Increase staff efficiencies and quality of care
- Enhanced call-logging safeguards your staff
- Reduce time and cost spent on administration
- Integrates seamlessly with other systems
- Reliable technology, proven performance
Touchsafe Pro
Touchsafe Pro is installed with minimal disruption to residents and the day-to-day running of the Nursing Home – Bedroom Call Points are installed in under 10 minutes.Â
Our experienced technicians liaise with staff to ensure that the Call Alarm System is installed with utmost consideration given to residents and patients.
System Features:
- Enhanced call logging and customised reporting
- Multi-site dashboard for management of multiple facilities
- Automatically tracks all relevant activity
- Records up to 25 years of nurse call history
- Silent mode configuration for quieter environment
- Dynamic routing of calls ensures reliability and speed
- Wireless mesh technology ensures safe, fast, dependable connection
- Range of portable devices and accessories
Touchsafe Pro can also be used for:
- Staff Contact Tracing
- Night Round Recording
- Emergency Exit Monitoring
- Night Time Door Monitoring
- Bed Rail Check Recording
WIRELESS NURSE CALL SOLUTIONS
Use Touchsafe Pro for Contact Tracing, Infection Control, Night Rounds & Bed Rail Checks
By implementing the use of portable devices such as the Nurse Call Buddy or Bluebell Pagers, Touchsafe Pro will identify and record which staff member was with which patient or resident and at what time for contact tracing and infection control.
It’s also possible to simply label a Buddy as ‘Night Rounds’ for the purpose of logging the nightly rounds or bed rail checks without identifying the staff member.
Wireless Nurse Call System FAQs
No, the system is entirely stand-alone and uses a dedicated frequency specifically reserved for Medical Communication systems
The Touchsafe Pro system is the only Wireless Nurse Call System to use the modern, robust Wireless Mesh Technology, thereby future-proofing your investment. Each call is logged, and the system is self-monitoring, so if something does not work, you will be notified immediately.Â
No, our wireless mesh system does not interfere with other systems such as Wi-Fi or Pagers, and other systems will not interfere with our wireless mesh system either.
Yes, we guarantee full coverage Â
Yes, we guarantee full coverage Â
Yes, we are happy to support your team and provide a maintenance schedule for them.
Yes, we provide all of our customers with 24/7 support. Â
Yes, we are happy to customise a service agreement that works for you. Â
Each call point has 3 AA batteries, lasting for 36 months on average.
If a call points batteries are getting low, it will send a message to the Nurse station display to say the batteries need to be replaced.
The call point will work for at least two weeks in low-battery mode
Yes, all components have a battery backup.
No, our system will automatically switch in and out of backup battery mode.
Yes, each call point has a separate input for fall alarm monitors, all of our solutions are compatible with each other, if you use a different fall monitor system, simply send us the details, and we will confirm.
Poorly installed or less advanced systems can be prone to coverage and reliability issues. Wireless mesh systems are trusted by military and security personnel worldwide for their reliability. A properly designed and installed wireless mesh system will not have these problems. Â
Yes, there is no limit to the number of rooms and call points that can be added to the system.
No, we ensure that residents always have a working call bell.
Yes, we have very easy-to-use software that you can use to filter call logs and create reports for everything from individual residents to the entire facility.Â
Yes, if you can access your network remotely via laptop, you can view the call history and generate reports remotely.
Yes, we include training as part of our proposal. We also provide refresher training and more advanced training for management and maintenance personnel. All clients also have free access to our online tutorials on our YouTube channel.
Not necessarily. Wifi Nurse Call Systems are modern variations of the traditional single radio wave transmission systems commonly used in the past and an alternative to Wired Nurse Call Systems.Â
Wireless Nurse Call Systems such as TouchSafe Pro use wireless mesh technology, the only system to use this future-proof technology that offers more reliability and network safety.Â
Wireless mesh technology uses dedicated nodes in a unified network and can be used over 802.11, 802.15, 802.16, and other cellular technologies.Â
Wired Nurse Call Systems depend on physical cables, wires, and fixtures (e.g. Intercall Systems) for communications within care homes and hospitals. Wireless Nurse Call Systems for care homes and hospitals instead use wireless technologies such as wifi or wireless mesh technology.Â
Both nurse Call Wireless Systems and Wired Systems alike offer unique features and benefits. Irish nursing homes have traditionally used Wired Nurse Call Systems, although a growing number of care home facilities are now using the Wireless Touchsafe Pro Nurse Call System.Â
Wireless Call Light Systems use a variety of technologies to facilitate communications within a hospital or care home facility. Typically, a care home Wireless Call System revolves around a control panel for nurses or care home staff to receive calls.Â
Systems such as Aid Call TouchSafe Pro also use Bedroom Call Points, Bluebell Message Units, Alphanumeric Pagers, Call Logging Software, and nurse presence & staff alert ‘buddy’ devices to improve responsiveness to the needs of nursing home residents.
In nursing, Call Lights serve as important communication tools that enable nurses to respond to the enquiries of their patients and to provide triaged assistance.Â
Wireless Nurse Call Light Systems are widely used in nursing homes and care facilities and provide superb responsiveness and efficiency within the facility by ensuring that the needs of patients/residents are attended to diligently and promptly.Â
Modern Care Home Call Systems such as TouchSafe Pro are feature-rich and cost-effective tools for nurses.Â
Nurses should endeavour to respond to Call Lights according to the urgency of a call as well as according to professional due diligence and internal policies from the healthcare provider or facility management.Â
Modern Nurse Call Systems such as TouchSafe Pro categorise call requests, thereby enabling nurses and care home staff to respond to calls according to whether the call is categorised as an emergency or not, for example.Â
A swift response is important for many patients and their well-being, however, which is why care home facilities should use a modern and cost-efficient Nurse Call Light System such as TouchSafe Pro.Â
A Nurse Call System can consist of various devices and technologies that serve to assist patients with prompt care from a nurse. Some components of a Wireless Nurse Call Bell System include Nurse Call Points, Wireless Patient Call Bells, Central Control Panels to display call lights and requests, Call Logging, Contact Tracing, Recording, Door and Exit Monitoring, Bed Rail Checks, and more.Â
Nurse Call Systems should seek to provide seamless integration of these features in order to facilitate the processes involved with responding to patient call requests efficiently.Â
Touchsafe Pro is the latest innovation in Wireless Nurse Call Solutions. Developed by Aid Call who are at the forefront of Nurse Call technology and our partners in Wireless Nurse Call for almost 30 years.
What Additional Solutions Does SVC Provide?
Need cost-effective and secure communications solutions for your nursing home or healthcare facility in Ireland? Choose SVC Care Communications for customised communications solutions including Wireless Nurse Call Systems for care homes, Hospital Nurse Call Systems, and much more.Â
We also provide solutions for Fall Management & Fall Prevention in nursing homes, Fall Prevention Sensor Mats, Wireless Fall Alarm Kits, Bed Alarms, and Wander Management Systems.Â
Invest in quality communications solutions for your hospital or care home in Ireland and get in touch with SVC Care Communications today.Â