SVC Hospital Solutions


Cutting Edge Design & Trusted Technology... The Perfect Combination

TOUCHSAFE PRO is a highly innovative wireless Hospital Nurse Call System that can be tailored to the needs of any healthcare environment. It is the only Nurse Call System on the market that uses wireless mesh networking technology so information travels seamlessly from point to point.

Aid Call is the only wireless Nurse Call manufacturer that has upgraded from the old technology of a ‘single radio wave transmission system’ to wireless mesh technology. This is a more stable network for a safer, faster and more dependable system – an effective healthcare communications solution that offers simple and efficient installation 

Wireless mesh technology is used and trusted for it’s reliability by the military and other emergency services worldwide.

With Touchsafe Pro there’s no need to install cables to any of the Call Points and the impact of installation on site is minimal. Wireless configuration offers complete flexibility which makes Touchsafe Pro infinitely changeable and expandable, allowing for the constant ability to deal with ever changing priorities and demands – an effective call button solution for seniors and patients. 

With reliable technology and proven performance, Touchsafe Pro Wireless Hospital Nurse Call System is the leading choice for Irish Hospitals and Healthcare Facilities.

touchsafe wireless nurse call system for care homes


The Touchsafe Pro Display Panel is an essential component of any hospital ward or healthcare facility. Communication is clear, accurate and automatic system triage displays calls in the order of their priority level thereby improving the speed and efficiency of your team.

wireless nurse call system call point


Touchsafe Pro Call Points are available in several configurations including integrated Emergency or Cardiac Pull Stops and standard Emergency Call push-button for elderly patients. This Call Bell System for hospitals and care centres is embedded with an antimicrobial agent that prevents the growth of harmful micro-organisms. Other display features include prioritised ‘Next Call Waiting’ and battery status. 

Pear Push Leads


Touchsafe Pro Pear Push leads are used by the patient to activate a call from the Nurse Call Point. These leads can be rested on the bed to minimise movement needed to make a call. An LED illuminates alongside a short beep when a call has been made so the patient knows their call has been registered. An additional two button Pear Push Lead is available with an incorporated light switch.

wireless nurse call system pull cord


In bathrooms and en-suites, it may be necessary to install a ceiling pull cord rather than a call point– the cord supplied is long enough to reach the floor. An alarm call is transmitted wirelessly by pulling once on the Hospital Nurse Call System, a reassurance light is then illuminated on the main body of the device, and the call is routed to the main control panel. Wired version also available. 


Audio Visual Indicators or AVIs can be installed above a bed, a room/ward entrance or in a corridor to provide the current status of a call that has been placed on the system. In order to direct staff quickly and effectively, the system can be configured to full “follow me” mode where the AVIs are used to guide the staff member to the highest priority call.


Once activated, the Door Status Monitor will raise an alarm through the Nurse Call System when the monitored door is opened. This call can only be cancelled by visiting the door and resetting the unit with a key. This key can also disarm the door during periods in which it needs to be used. The Hospital Nurse Call System can also show which doors are currently armed and those that are disarmed. 

wireless nurse call neck pendant


The Touchsafe Pro Pendant allows a call to be raised through the main Nurse Call System from a neck-worn, portable unit. It is battery powered and communicates via two-way radio transmissions to ensure all calls are transmitted and received correctly. A red reassurance light will flash when a call is made to ensure the user knows it has been acknowledged by the system.


The ‘Buddy’ is a portable trigger that can be used as a staff help or as a means of recording the presence of a Carer at a call. The Buddy uses infra-red which allows remote activation to the Hospital Nurse Call points. Each device is identifiable and can be named through the master display panel. This facility allows you to track staff activity and highlights who has answered a call. 

Why Choose A Wireless Nurse Call System?

With reliable technology and proven performance, TOUCHSAFE PRO is the leading choice for Irish Hospitals and Healthcare Facilities.


This nurse call system for the hospital allows patients to effectively communicate with nurses and hospital staff whenever they need assistance. Wireless systems utilise innovative technology to ensure that staff receive immediate notifications when patients need support. 

Wireless Call Light Systems utilise diverse technologies to enhance communication within the hospital. A Wireless Call System in a hospital comprises a central control panel that allows doctors, nurses, and hospital staff to receive calls from the nurse station on the wards. Innovations like Aid Call’s TouchSafe Pro incorporate Alphanumeric Pagers, bedroom Call Points, Bluebell messaging devices and features such as call-logging software and nurse presence – along with staff alert ‘Buddy’ devices, all helping to increase responsiveness to hospital patients and their needs.  

A wired system takes more time to install than a wireless system. This means that a wireless call system for hospitals is ideal for retro-fitting as it is less disruptive for patients and staff. During the installation of a wireless Nurse Call System, patients will not have to vacate their rooms or ward, as installation is quick and easy.  

While not originally considered medical devices, Hospital Nurse Call Systems are now considered to be medical devices. This means that every single call system for nurses on the market has to be regulated and clinically certified.  

According to the National Library of Medicine, nurses should answer a call light from a Call Bell System for the hospital within five minutes of the light being triggered. While not all needs can be met in five minutes, and nurses may have to come back to the patient, the patient themselves should be responded to within five minutes. 

With the Emergency Call Bell in a hospital, patients can notify nurses or hospital staff if they have had a fall or an accident. Depending on the situation, it could also notify nurses if a bed-bound patient has moved out of bed or their designated seating area. 

Looking for More Solutions?

At SVC, we also offer solutions for fall management and fall prevention in hospitals and nursing homes, keeping caregivers and nursing staff aware of their patients’ well-being. Our Wireless Fall Alarm Kits include Bed Alarms and Fall Prevention Sensor Mats, ensuring that hospital patients remain safe in their rooms or ward. 

Our Nurse Call Systems are tailored specifically for nurses, staff, and patients in hospitals and nursing homes. We also specialise in Wander Management Systems, which are essential for preventing patients and residents from putting themselves into potentially dangerous situations. For more information or to discuss tailored solutions for your healthcare facility, please contact us today.